/* ===== Newphonia floating chatbot ===== */
:root{
  --np-ink:#1A0F38; --np-ink-2:#241650; --np-paper:#EDE6FA; --np-fog:rgba(237,230,250,.6);
  --np-fog-2:rgba(237,230,250,.4); --np-line:rgba(237,230,250,.12); --np-line-2:rgba(237,230,250,.2);
  --np-pink:#E285C8; --np-rose:#FF4D94; --np-deep:#C72074;
  --np-grad:linear-gradient(125deg,#A8338A 0%,#E285C8 55%,#C9A1E8 100%);
  --np-grad-rose:linear-gradient(125deg,#FF4D94 0%,#C72074 100%);
  --np-sans:'Outfit',system-ui,sans-serif; --np-serif:'Cormorant Garamond',serif; --np-mono:'JetBrains Mono',monospace;
}
#np-chat *{box-sizing:border-box}
#np-chat button,#np-chat .np-launcher,#np-chat a{cursor:pointer}
#np-chat textarea,#np-chat input{cursor:text}

/* Launcher */
.np-launcher{position:fixed;right:26px;bottom:26px;z-index:9000;display:flex;align-items:center;gap:12px;
  padding:13px 20px 13px 16px;border:0;border-radius:999px;cursor:pointer;font-family:var(--np-sans);
  font-size:14px;font-weight:500;color:#fff;background:var(--np-grad-rose);
  box-shadow:0 18px 44px -14px rgba(255,77,148,.7),0 4px 14px -6px rgba(0,0,0,.4);
  transition:transform .25s cubic-bezier(.2,.7,.2,1),box-shadow .25s,opacity .3s}
.np-launcher:hover{transform:translateY(-2px) scale(1.02);box-shadow:0 24px 54px -14px rgba(255,77,148,.8)}
.np-launcher .np-ico{width:26px;height:26px;display:grid;place-items:center;flex-shrink:0}
.np-launcher .np-ico svg{width:24px;height:24px}
.np-launcher .np-pulse{position:absolute;right:14px;top:11px;width:9px;height:9px;border-radius:50%;
  background:#7CF2B0;box-shadow:0 0 0 0 rgba(124,242,176,.7);animation:npPulse 2.2s infinite}
@keyframes npPulse{0%{box-shadow:0 0 0 0 rgba(124,242,176,.6)}70%{box-shadow:0 0 0 8px rgba(124,242,176,0)}100%{box-shadow:0 0 0 0 rgba(124,242,176,0)}}
.np-launcher.np-hide{display:none}

/* Panel */
.np-panel{position:fixed;right:26px;bottom:26px;z-index:9001;width:380px;max-width:calc(100vw - 32px);
  height:520px;max-height:calc(100vh - 52px);display:none;flex-direction:column;overflow:hidden;
  border-radius:24px;border:1px solid var(--np-line-2);font-family:var(--np-sans);color:var(--np-paper);
  background:linear-gradient(180deg,#241650 0%,#1A0F38 60%,#150B2C 100%);
  box-shadow:0 40px 90px -24px rgba(0,0,0,.7),0 0 0 1px rgba(255,255,255,.03) inset;
  pointer-events:auto;transform-origin:bottom right}
#np-chat .np-panel.np-show{display:flex}

/* Header */
.np-head{position:relative;padding:20px 20px 18px;flex-shrink:0;
  background:radial-gradient(120% 140% at 0% 0%,rgba(226,133,200,.22),transparent 60%);
  border-bottom:1px solid var(--np-line)}
.np-head .np-brandrow{display:flex;align-items:center;gap:11px}
.np-head .np-ava{width:40px;height:40px;border-radius:50%;background:var(--np-grad);flex-shrink:0;
  display:grid;place-items:center;box-shadow:0 6px 16px -6px rgba(226,133,200,.7)}
.np-head .np-ava svg{width:22px;height:22px;color:#fff}
.np-head .np-id .nm{font-family:var(--np-serif);font-style:italic;font-size:20px;line-height:1;color:#fff}
.np-head .np-id .st{display:flex;align-items:center;gap:6px;font-size:11.5px;color:var(--np-fog);margin-top:4px}
.np-head .np-id .st .dot{width:7px;height:7px;border-radius:50%;background:#7CF2B0;box-shadow:0 0 8px #7CF2B0}
.np-close{position:absolute;top:16px;right:16px;width:30px;height:30px;border-radius:50%;border:1px solid var(--np-line-2);
  background:rgba(255,255,255,.04);color:var(--np-paper);cursor:pointer;display:grid;place-items:center;transition:background .2s,transform .2s}
.np-close:hover{background:rgba(255,255,255,.1);transform:rotate(90deg)}
.np-close svg{width:15px;height:15px}
.np-back{display:none;align-items:center;gap:7px;margin-top:14px;font-family:var(--np-mono);font-size:10.5px;
  letter-spacing:.14em;text-transform:uppercase;color:var(--np-fog);background:none;border:0;cursor:pointer;padding:0;transition:color .2s}
.np-back:hover{color:var(--np-pink)}
.np-back svg{width:13px;height:13px}
.np-view[data-view="chat"] .np-back,.np-view[data-view="rdv"] .np-back{display:inline-flex}

/* Body */
.np-body{flex:1;overflow-y:auto;overflow-x:hidden;scrollbar-width:thin;scrollbar-color:var(--np-line-2) transparent}
.np-body::-webkit-scrollbar{width:7px}
.np-body::-webkit-scrollbar-thumb{background:var(--np-line-2);border-radius:99px}

/* --- Home view (two choices) --- */
.np-screen{display:none;flex-direction:column;height:100%}
.np-view[data-view="home"] .np-s-home{display:flex}
.np-view[data-view="chat"] .np-s-chat{display:flex}
.np-view[data-view="rdv"] .np-s-rdv{display:flex}
.np-s-home{padding:22px 20px 24px;gap:14px}
.np-greet{font-family:var(--np-serif);font-style:italic;font-size:25px;line-height:1.18;color:#fff;margin:0 0 2px}
.np-greet em{background:var(--np-grad);-webkit-background-clip:text;background-clip:text;color:transparent;font-style:italic}
.np-sub{font-size:13.5px;line-height:1.5;color:var(--np-fog);margin:0 0 6px}
.np-opt{display:flex;align-items:center;gap:15px;width:100%;text-align:left;padding:17px 16px;border-radius:16px;
  border:1px solid var(--np-line-2);background:rgba(255,255,255,.035);color:var(--np-paper);cursor:pointer;
  font-family:var(--np-sans);transition:transform .2s,border-color .2s,background .2s}
.np-opt:hover{transform:translateY(-2px);border-color:var(--np-pink);background:rgba(226,133,200,.1)}
.np-opt .np-oico{width:44px;height:44px;border-radius:12px;flex-shrink:0;display:grid;place-items:center;color:#fff}
.np-opt.ask .np-oico{background:var(--np-grad)}
.np-opt.rdv .np-oico{background:var(--np-grad-rose)}
.np-opt .np-oico svg{width:23px;height:23px}
.np-opt .np-ot{font-size:15.5px;font-weight:600;color:#fff;line-height:1.2}
.np-opt .np-od{font-size:12.5px;color:var(--np-fog);margin-top:3px;line-height:1.4}
.np-opt .np-arr{margin-left:auto;color:var(--np-fog-2);font-size:18px;transition:transform .2s,color .2s}
.np-opt:hover .np-arr{transform:translateX(3px);color:var(--np-pink)}
.np-foot{margin-top:auto;padding-top:8px;font-family:var(--np-mono);font-size:9.5px;letter-spacing:.12em;
  text-transform:uppercase;color:var(--np-fog-2);text-align:center}

/* --- Chat view --- */
.np-s-chat{height:100%}
.np-msgs{flex:1;overflow-y:auto;padding:20px 18px;display:flex;flex-direction:column;gap:12px;
  scrollbar-width:thin;scrollbar-color:var(--np-line-2) transparent}
.np-msgs::-webkit-scrollbar{width:7px}.np-msgs::-webkit-scrollbar-thumb{background:var(--np-line-2);border-radius:99px}
.np-msg{max-width:84%;padding:11px 14px;border-radius:16px;font-size:13.5px;line-height:1.5;white-space:pre-wrap;word-wrap:break-word}
.np-msg.bot{align-self:flex-start;background:rgba(255,255,255,.06);border:1px solid var(--np-line);border-bottom-left-radius:5px;color:var(--np-paper)}
.np-msg.user{align-self:flex-end;background:var(--np-grad-rose);color:#fff;border-bottom-right-radius:5px}
.np-msg.bot a{color:var(--np-pink);text-decoration:underline}
.np-rdv-inline{display:inline-flex;align-items:center;gap:5px;margin-top:9px;padding:7px 16px;background:var(--np-grad-rose);color:#fff !important;text-decoration:none !important;border-radius:999px;font-size:12px;font-weight:600;letter-spacing:.01em;transition:opacity .2s,transform .2s}
.np-rdv-inline:hover{opacity:.85;transform:translateY(-1px)}
.np-typing{align-self:flex-start;display:flex;gap:4px;padding:13px 15px;background:rgba(255,255,255,.06);border:1px solid var(--np-line);border-radius:16px;border-bottom-left-radius:5px}
.np-typing i{width:7px;height:7px;border-radius:50%;background:var(--np-fog);animation:npBlink 1.3s infinite}
.np-typing i:nth-child(2){animation-delay:.2s}.np-typing i:nth-child(3){animation-delay:.4s}
@keyframes npBlink{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}
.np-chips{display:flex;flex-wrap:wrap;gap:8px;padding:0 18px 6px}
.np-chip{font-size:12px;padding:8px 13px;border-radius:999px;border:1px solid var(--np-line-2);background:rgba(255,255,255,.03);
  color:var(--np-paper);cursor:pointer;font-family:var(--np-sans);transition:background .2s,border-color .2s}
.np-chip:hover{background:rgba(226,133,200,.14);border-color:var(--np-pink)}
.np-inbar{flex-shrink:0;display:flex;align-items:flex-end;gap:9px;padding:13px 14px;border-top:1px solid var(--np-line);background:rgba(0,0,0,.18)}
.np-inbar textarea{flex:1;resize:none;max-height:96px;min-height:24px;border:0;background:none;color:var(--np-paper);
  font-family:var(--np-sans);font-size:13.5px;line-height:1.45;outline:none}
.np-inbar textarea::placeholder{color:var(--np-fog-2)}
.np-send{width:38px;height:38px;flex-shrink:0;border:0;border-radius:50%;background:var(--np-grad-rose);color:#fff;
  cursor:pointer;display:grid;place-items:center;transition:transform .2s,opacity .2s}
.np-send:hover{transform:scale(1.07)}
.np-send:disabled{opacity:.4;cursor:default;transform:none}
.np-send svg{width:18px;height:18px}

/* --- RDV view (Chili Piper booking) --- */
.np-s-rdv{padding:8px 14px 8px;gap:6px}
.np-rdv-intro .h{font-family:var(--np-serif);font-style:italic;font-size:18px;color:#fff;margin:0 0 2px;line-height:1.2}
.np-rdv-intro .p{font-size:11.5px;line-height:1.3;color:var(--np-fog);margin:0}
.np-cp-badge{display:inline-flex;align-items:center;gap:7px;margin-top:12px;padding:6px 11px;border-radius:999px;
  border:1px solid var(--np-line-2);font-family:var(--np-mono);font-size:9.5px;letter-spacing:.12em;text-transform:uppercase;color:var(--np-fog)}
.np-cp-badge .cpd{width:14px;height:14px;border-radius:4px;background:linear-gradient(135deg,#FF5C39,#FF8A4C);display:inline-block;flex-shrink:0}
.np-field{display:flex;flex-direction:column;gap:5px}
.np-field label{font-family:var(--np-mono);font-size:9.5px;letter-spacing:.12em;text-transform:uppercase;color:var(--np-fog)}
.np-dates{display:grid;grid-template-columns:repeat(4,1fr);gap:6px}
.np-date{padding:7px 4px;border-radius:10px;border:1px solid var(--np-line-2);background:rgba(255,255,255,.03);
  color:var(--np-paper);cursor:pointer;text-align:center;font-family:var(--np-sans);transition:all .18s}
.np-date .dow{font-size:9.5px;letter-spacing:.08em;text-transform:uppercase;color:var(--np-fog)}
.np-date .dnum{font-size:17px;font-weight:600;line-height:1.1;margin-top:2px;color:#fff}
.np-date .dmon{font-size:9px;color:var(--np-fog-2);text-transform:uppercase;letter-spacing:.06em}
.np-date:hover{border-color:var(--np-pink)}
.np-date.sel{background:var(--np-grad-rose);border-color:transparent}
.np-date.sel .dow,.np-date.sel .dmon{color:rgba(255,255,255,.85)}
.np-times{display:grid;grid-template-columns:repeat(3,1fr);gap:6px}
.np-time{padding:8px 4px;border-radius:9px;border:1px solid var(--np-line-2);background:rgba(255,255,255,.03);
  color:var(--np-paper);cursor:pointer;text-align:center;font-size:12.5px;font-family:var(--np-mono);transition:all .18s}
.np-time:hover{border-color:var(--np-pink)}
.np-time.sel{background:var(--np-grad-rose);border-color:transparent;color:#fff}
.np-input{width:100%;padding:7px 11px;border-radius:10px;border:1px solid var(--np-line-2);background:rgba(255,255,255,.04);
  color:var(--np-paper);font-family:var(--np-sans);font-size:12.5px;outline:none;transition:border-color .2s}
.np-input:focus{border-color:var(--np-pink)}
.np-input::placeholder{color:var(--np-fog-2)}
.np-cta{width:100%;padding:8px 14px;border:0;border-radius:10px;background:var(--np-grad-rose);color:#fff;font-family:var(--np-sans);
  font-size:13px;font-weight:600;line-height:1.2;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:7px;transition:transform .2s,opacity .2s}
.np-cta svg{width:14px;height:14px;flex-shrink:0}
.np-cta:hover{transform:translateY(-1px)}
.np-cta:disabled{opacity:.4;cursor:default;transform:none}
.np-cp-link{display:block;text-align:center;font-size:12px;color:var(--np-fog);text-decoration:none;margin-top:2px}
.np-cp-link u{color:var(--np-pink)}
.np-rdv-done{display:none;flex-direction:column;align-items:center;text-align:center;gap:12px;padding:30px 14px}
.np-rdv-done.show{display:flex}
.np-rdv-done .ck{width:60px;height:60px;border-radius:50%;background:var(--np-grad-rose);display:grid;place-items:center;color:#fff}
.np-rdv-done .ck svg{width:30px;height:30px}
.np-rdv-done h4{font-family:var(--np-serif);font-style:italic;font-size:24px;color:#fff;margin:0}
.np-rdv-done p{font-size:13px;color:var(--np-fog);margin:0;line-height:1.5}
.np-rdv-done .recap{margin-top:6px;font-family:var(--np-mono);font-size:11px;letter-spacing:.06em;color:var(--np-pink)}
.np-rdv-form.hide{display:none}

@media (max-width:480px){
  .np-panel{right:8px;bottom:8px;width:calc(100vw - 16px);height:calc(100vh - 16px);max-height:none;border-radius:18px}
  .np-launcher{right:14px;bottom:14px}
  .np-launcher .np-txt{display:none}
  .np-launcher{padding:14px;border-radius:50%}
}
